STAGE 1
24 Months / 2,000 Hours
New Machine Limited Warranty
For an accepted claim, CORUM will cover the approved repair or replacement of a covered component and reasonable approved diagnostic and repair labour, subject to the Warranty Schedule.
CORUM NEW MACHINE WARRANTY
Eligible new CORUM machines receive the same two-stage limited Warranty: new-machine coverage for 24 months or 2,000 operating hours, followed by limited major-component coverage to a total of 48 months or 4,000 operating hours, whichever occurs first.
Both stages begin on the original delivery date. Full terms, exclusions, servicing requirements and eligibility apply.
An eligible new CORUM machine is a new machine supplied by CORUM Equipment Pty Ltd and identified as covered in the signed Warranty Schedule issued at sale.
Last updated: 30 July 2026
This webpage provides a summary only. The signed Warranty Schedule issued for the machine contains the full commercial Warranty terms, coverage, exclusions and customer responsibilities.
TWO-STAGE STRUCTURE
STAGE 1
New Machine Limited Warranty
For an accepted claim, CORUM will cover the approved repair or replacement of a covered component and reasonable approved diagnostic and repair labour, subject to the Warranty Schedule.
STAGE 2
Limited Major Components Coverage
After Stage 1 ends, eligible major components remain covered until the total Warranty reaches 48 months or 4,000 operating hours from the original delivery date, whichever occurs first.
The second stage continues protection for defined major components. It does not restart the Warranty period and is not an additional four years.
STAGE 1
Subject to diagnosis, acceptance, exclusions and the signed Warranty Schedule, Stage 1 may cover defects in original factory-installed components including:
Coverage is not automatic for every failure in these systems. Acceptance depends on diagnosis, exclusions and the signed Warranty Schedule.
Factory-fitted hydraulic hose assemblies are included in Stage 1 where a reasonable assessment shows that premature failure resulted from a defect in materials, manufacture, crimping, or the machine’s original routing or installation.
Normal deterioration and damage caused by external abrasion not attributable to the original routing, cuts, crushing, kinking, excessive heat, incompatible or contaminated fluids, pressure abuse, misuse, modification, or incorrect repair are not covered under CORUM’s voluntary Warranty.
An item will not be excluded solely because it is commonly described as a wear or service item where a reasonable assessment shows that its premature failure resulted from a defect in materials, manufacture, assembly or original installation.
STAGE 2
Stage 2 does not include general electrical items, peripheral fuel-system components, wear components, routine servicing or attachments unless expressly stated in the signed Warranty Schedule.
Hydraulic hoses, ordinary couplings, external seals and O-rings are not separately covered under Stage 2, except where their replacement is reasonably necessary as part of an accepted repair to a covered major component.
PARTS & LABOUR
For an accepted claim, CORUM will cover the approved repair or replacement of a covered component and reasonable approved diagnostic and repair labour, subject to the Warranty Schedule.
Transport, machine collection, freight, technician travel, site attendance and emergency call-out costs are not automatically included unless CORUM approves them in writing before the cost is incurred.
For an accepted hose claim, CORUM will cover the approved replacement hose assembly, reasonable approved diagnostic and repair labour, and any reasonable quantity of approved hydraulic fluid directly required by that repair, subject to the Warranty Schedule.
Transport, travel, site attendance, clean-up and consequential loss are not automatically included and require prior written approval, except where rights or remedies apply that cannot be excluded by law.
EXCLUSIONS
OWNER RESPONSIBILITIES
The machine must be inspected, operated and serviced at the required time and operating-hour intervals. The owner must keep invoices, service records, operating hours and details of fluids, filters and parts used.
Service may be completed by CORUM or a suitably qualified heavy-equipment service provider using genuine CORUM parts or parts, filters, lubricants and fluids meeting CORUM’s written specifications.
A claim may be declined to the extent that inadequate servicing, an unsuitable part or fluid, misuse or an unauthorised modification caused or materially contributed to the failure.
Service records may be requested when assessing a claim. Refer to the machine manual and signed Warranty Schedule for model-specific service intervals.
CLAIMS
Stop operating the machine where continued use may cause additional damage or create a safety risk.
Notify CORUM as soon as reasonably practicable and provide the model, serial number, operating hours and a description of the issue.
Supply photographs, videos, proof of purchase and relevant service records.
Allow CORUM or an approved repairer to inspect and diagnose the machine. CORUM will confirm whether the claim is accepted and what work is approved.
Do not authorise non-emergency repairs before receiving written approval where it is reasonably possible to contact CORUM.
Emergency work reasonably required to protect safety or prevent further damage must be documented, but reimbursement is not guaranteed unless the claim and costs are accepted.
COURTESY SUPPORT
If an accepted warranty repair is reasonably expected to take more than five business days, a comparable courtesy machine may be available, subject to location, machine availability, eligibility and prior written approval.
Courtesy support is not guaranteed and does not create an entitlement to compensation, hire-cost reimbursement or replacement equipment.
OTHER CATEGORIES
Selected used equipment may include limited commercial Warranty support for 6 months or 500 operating hours, whichever occurs first, on defined powertrain and major-hydraulic components. Eligibility and coverage depend on the individual machine, condition, hours and written sale terms.
Eligible attachments may include limited commercial Warranty support for up to 12 months. Eligible approved replacement parts may include limited commercial Warranty support for up to 6 months.
Wear parts are not covered. Coverage depends on the product, application and applicable written terms.
AUSTRALIAN CONSUMER LAW
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This commercial Warranty operates in addition to, and does not exclude, restrict or modify, rights and remedies available under the Australian Consumer Law.
Website warranty summaries do not replace the applicable sale agreement or Warranty Schedule. For warranty assistance, contact CORUM through the form on this page or via the details published on the Contact page.
NEED ASSISTANCE?
Please provide the machine model, serial number, current operating hours, issue description and any relevant service information. Photographs or videos can be supplied after CORUM contacts you.
Please provide the machine model, serial number, current operating hours, issue description and any relevant service information. Photographs or videos can be supplied after CORUM contacts you.